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Shipping & delivery

Shipping is paid by the customer. These are the options planned for launch.
Draft pending legal review. Not a final legal document.

Store pickup

Free at Calle Toma de Santa Rosa 266, Mazatlán. We'll email you when your order is ready. Pickup hours to be confirmed.

Local delivery in Mazatlán

By zone and in time windows set by the store. 1–5 hour delivery will only be offered once operationally validated.

Zones, windows and rates: pending setup.

Tracked national shipping

Economy and express options with a trackable label. We'll compare Paquetexpress and other carriers; no live quotes or tracking are connected yet.

When the store arranges shipping, the charge is carrier quote + 10% shipping & handling, shown separately.

Illustrative example (not a quote): carrier $200 MXN + shipping & handling $20 MXN = $220 MXN.

Uber arranged by you

You can send an Uber to collect your order. You pay Uber directly for the trip. A separate, disclosed prep fee may apply; the amount is pending.

OXXO and SPEI payments

Charged in MXN. Orders are not confirmed or prepared until payment arrives. Hold and expiry rules will be defined before launch.